FREQUENTLY ASKED QUESTIONS
WHEN WILL MY ORDER BE SHIPPED AND WHAT METHODS DO YOU OFFER?
Standard shipping time is 3-5 business days.
Expedited shipping time is 1-3 business days.
HOW CAN I TRACK MY ORDER?
You will receive an automated email with tracking information once your order has been packed and processed!
DO YOU SHIP TO MY COUNTRY?
We currently have individual rates for shipments within the United States, Australia, Mexico, Norway, Spain, and United Kingdom.There is also a flat worldwide rate for any other country not listed!
HOW MUCH DOES INTERNATIONAL SHIPPING COST?
International shipping costs are variable, when you reach checkout your cost will be calculated based on your shipping address!
CAN I CHANGE MY ORDER OR SHIPMENT ADDRESS?
If you reach out to firstname.lastname@example.org within the first hour of when you placed the order we can adjust your shipping information. After this time period your order will already have been processed!
WHAT DO I DO IF I NEED ANY HELP WITH MY ORDER?
Please email email@example.com your Name, Order # and a description of the issue.
WHAT IS YOUR RETURN POLICY?
There are no returns. Please contact firstname.lastname@example.org if you need more assistance.